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Contact us

We’re a small biz, and will aim to get back to you ASAP! Get in touch if there’s anything you’d like to talk to us about:

Please call us directly on:
07968 338151
or email us at: enquiries@harryrocks.co.uk
or send us a message below.

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FAQ

How do I add the discount code?

You can add your discount code in the cart page here.

How do I redeem the welcome discount code?

You must first sign up to our mailing list (using the form in the website footer) to receive your code. You can then apply the code to your basket at checkout.

Which items am I able to use the welcome discount code for?

The welcome discount code is for first time customers and be used with anything unless otherwise stated.

I haven't received the welcome discount code

Make sure you have signed up to our mailing list, check your junk mail. If you have trouble joining the mailing list or receiving the code please email hello@harryrocks.co.uk

Can I add a gift note and get items gift wrapped?

Yes you can. To get gift wrap, simply select yes to Gift Wrap before adding an item to cart. You can add your gift note in the cart page here.

Personalised/Hand engraved pieces - how long will it take for me to receive my hand engraved piece?

We aim to have your hand engraved pieces with you within 2-4 weeks but if there is a specific date (christening/ wedding/ birthday) please let us know to avoid disappointment. We will always do our best to try and help you if you need something for a particular date but because each piece is hand engraved in Hatton Garden we cannot guarantee earlier delivery.

What base metal is used to make the jewellery?

The base metal for most Harry Rocks jewellery is Sterling Silver/recycled sterling silver. Plated pieces are a Sterling silver/recycled Sterling silver base with 2-3 microns of gold plating. A limited number of products are Gold fill (with brass as the base metal) but this would be clearly stated on the product description.

Where are you based? Can we find you in a shop?

The beating heart of Harry Rocks is  Laura’s little studio at her home in SW London with a network of clever craftsmen and women in Hatton Garden/Birmingham and Jaipur, India. Harry Rocks is also proud to be stocked online with Anthropologie and in store with Dilli Gray in Barnes, SW13 London.

What if I buy something for a friend as a gift and they don’t like it, can they exchange it?

We want your friend to love their Harry Rocks jewellery as much as you do, so will be happy to help them choose something more suitable. Please refer to our returns policy here for further information. Please note, that for reasons of hygiene we’re not able to accept earring returns (unless faulty) and we ask that you/ they notify us within 14 days of receiving the item using their order number.